Frequently Asked Questions

HONEYSTORE IT provides secure, climate-controlled storage solutions for various needs, including residential, business, and seasonal storage.

You can rent a storage unit by visiting our website, calling customer service, or stopping by one of our locations. Online reservations are also available.

Our office hours are 9 am - 6 pm, and our access hours are 24/7. All locations may have 24/7 access.

We prioritize your security with 24-hour video surveillance, individual unit alarms, electronic access, and well-lit facilities.

Yes, we offer climate-controlled units to protect your belongings from extreme temperatures and humidity.

Payments can be made online through our website, by phone, or in person at our office. We accept major credit cards, debit cards, and automatic bank transfers.

When you rent a unit, there may be a one-time administrative fee. Late fees apply if payments are not made on time. Insurance is also required but can be purchased through us.

Our rental agreements are month-to-month, so you are not locked into a long-term contract. You can rent for as short or as long as you need.

Yes, you can reserve a unit in advance through our website or by contacting our customer service team. Reservations are free, and you can hold the unit for a specific period.

If you want to cancel your rental, please notify us at least 10 days before your intended move-out date. You can do this online, by phone, or in person.

We offer a variety of unit sizes, from small lockers to large units suitable for all needs. Please refer to our size guide on the website for more details.

Yes, you cannot store hazardous materials, perishable food items, flammable liquids, or any illegal substances. Please refer to the full list of prohibited items on our website.

Yes

Yes, we offer a range of moving supplies, such as boxes, tape, and packing materials. We also offer moving services via third party entities.

We recommend using sturdy boxes, labeling all items, and protecting furniture with covers or blankets. Ensure all items are dry and clean before storing them. For added security, consider purchasing insurance coverage for your stored items.